Dear Glen

I had been thinking about changing my windows and porch for some time. Looking around locally I did not come across any that took my fancy, so looking through yellow pages I came across your advert, yes, I thought, give them a call.

The first person I spoke to was Jane who was very helpful. When I asked some technical questions she said she was not sure and passed me over to yourself. Your knowledge convinced me to get your rep down to give me a quote, it all went well I’m pleased to say.

My contacts with Jane made me feel part of your company, Tuesday 26th came and your fitter Dominic arrived just after 8 am. His work is first class, paying and giving attention to his detail and making sure I was happy with your product.

Please show this letter around to other customers, I would and will recommend you to anyone.

Thank you so much.

Mr C Durban

Just a quick note to say how much we appreciate the door you supplied us. It looks well made and has really improved our home. Everyone has complimented it and has said how nice it is. Thanks Again

L Dawson, Canvey Island

To all the team at Mr Window,
Thanks for the excellent customer service you provide, I’m really pleased with the work that has been carried out. I will be recommending your company to anybody and everybody.
Many Thanks

Ms P Mannin, Pitsea

Dear Mr Cain,
Just a short note to thank you very much for replacing my windows. After the mix-up over the total price of them, you could have just refunded my deposit, but instead you honoured the contract, which was good of you. Also I’d like to thank you for replacing the hinges. I was worried about that in case there was a fire and we couldn’t get out of them. All in all I’m very pleased with them, so thank you once again. All good wishes

Mrs Howard, Westcliff-on-Sea

Hi,
I’ve finally got around to fitting the window I purchased from you in April and felt I had to send a email telling you how pleased I am with the result.
The window was perfect and easily fitted, everything was square and the fitting instructions and advice gave me the professional finish I was looking for.
Lastly the internet quotation service is spot on and I hope you will expand this further as much as its nice to have people to help you I just want to get on and this service gives me that. Thanks again and I hope now to take on another window very soon. Its good when things go to plan and using a company as yourselves makes the whole exercise painless. See picture of finished result and please use this email to demonstrate a happy customer.
Regards

Gary Roseaman, Corringham

We have found all of our contacts with Mr Window to be one of the best customer services, polite, friendly, courteous, prompt and very professional.
We’ve had so many compliments and have already recommended you to others.
We won’t miss the draughts from the 20+ year old patio doors that we had and neither will the dog now that it doesn’t have his bed put in front of the holes to keep us warm!

Mr Ford, Thundersley

Hello,
Just wanted to say thank you for your service. We have found dealing with your company a pleasure from start to finish.
We will have no trouble in recommending your company, and in fact we are so pleased with the work will be looking at replacing the rest of our windows with yourself next year.
I have given your cheque to the fitter.
Yours with thanks

Joanne and Simon Powell, Wickford

Dear Sir,
Thank you for the FENSA certificate, which we have now received.
I should like to say how impressed we were with the helpfulness and efficiency of everyone that we dealt with from your firm and the speed with which the job was completed.
We were given good advice on door styles by ‘Albert’ and the young man who actually fitted the door was extremely efficient and helpful.
We would have no hesitation in dealing with your company again.
Yours Sincerely

S.D Hickman, Great Wakering

Just a quick email to express how pleased i have been with the entire experience of dealing with Mr Windows.
The main person I dealt with throughout was Tim and I cannot praise him enough for his help and advice on every occassion that I have spoken to him, this comment is also applicable to every member of staff that ive come across from start to finish I would highly recommend your company and the excellent product which you supplied .
Many thanks

Stuart Miller, Rayleigh

Dear Glenn,
I am writing to you and your staff,to thank you for the exceptional job of work carried out on my property in November by Tony Parsons, when he fitted a white metal window into my original mahogany window frame.
Not only was Tony an excellent workman, but he was courteous to the extreme and left my property in a very clean condition. All of the staff from Mr Windows were extremely helpful and also courteous.
I look forward to ordering some more windows in the New Year from your Company. In the meantime I wish you all a very happy Christmas and a safe, prosperous New Year.

Mrs Jean S Mansell, Benfleet, Essex